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Care Quality Commission

Domestic Violence and Abuse-Abuse can take many forms and all of them are unacceptable.The most common forms of abuse are physical abuse,neglect,financial abuse,sexual abuse,racial abuse and pychological or emotional abuse often involving threats of harm or abandonment or blame and controlling behaviour.

If you are subjected to abuse or suspect a vulnerable adult is being abused,the first priority is to ensure that the individual is safe.If immediate help is needed,dial 999 and ask for police.Then contact Social Services and speak to a duty Social worker or care manager.

Call Social Services 020 8891 7971

Out of Hours Service 020 8744 2442

Action will be taken to ensure the vulnerable adult is protected in the future.Where a criminal offence has been commited the police will be informed.

The Care Quality Commission is responsible for inspecting all residential and nursing homes in the borough.They have the power to investigate reported incidents of abuse.

Address:
CQC National Customer Service Centre, City Gate, Gallowgate, Newcastle-upon-Tyne, NE1 4PA
Area serviced:
Nationwide
Telephone:
03000 616161
Opening times:
Mon-Fri 8.30am-5.30pm
Sector:
Public

Related Information

Subject Definitions

Abuse and neglect - safeguarding adults Everyone is entitled to live their life in safety without being mistreated, hurt or exploited by others. But some people's situations may make them less able to protect themselves from harm or mistreatment. SAFEGUARDING ADULTS. (if you have concerns that a vulnerable adult is being subjected to abuse or neglect). ... Safeguarding helpline: 020 7641 2176. Tel: 020 7641 6000 or click this link: http://www.peoplefirstinfo.org.uk/staying-safe/abuse-and-neglect-safeguarding-adults.aspx
Words, conduct or action, usually repeated or persistent that, being directed at a specific person, annoys, alarms, or causes substantial emotional distress in that person and serves no purpose.