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POhWER

Pohwer is an independent health complaints Advocacy which offfers one-to-one support throughout the complaints process. It is a free, independent and confidential service which offers interpreters.

Area serviced:
London
Telephone:
0203 553 5960
Who is it for:
Anyone who wants to make a complaiint about a hospital, doctor dentist or any other NHS-funded service.
Sector:
Statutory

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Subject Definitions

Services offered to those who may require an advocate. An advocate is a person who can support a service user or carer through their contact with health services. Advocates will attend meetings with patients and help service users or carers to express concerns or wishes to health care professionals. Although many people can act as an advocate (friend, relative, member of staff) there are advocacy services available that can be accessed through the Trust.These advocates are trained and independent.